• Lucid Engineering Solution

    Kirloskar Care

Care

At Kirloskar, effective and consistent customer service is the essence of everything we stand for, and it helps us ensure that we constantly keep up with the changing needs of the customers.

Deep understanding of customer expectations is the starting point for all our products and services.

By constantly ensuring an effortlessly smooth experience with our products and services, we wish to bring delight and satisfaction to all our partners.

We strongly believe in taking honest customer feedback and measuring ourselves against their expectations.

It’s this commitment to continually move forward together with our customers that drives us in all we do.

Services

For KOEL, CARE is important. Care for our customers. That’s why, KOEL CARE reaches you wherever you are – through a service network spanning all over Bangladesh.

When your KOEL CARE Standard One Year Warranty runs out, it’s better to be safe than sorry. Make sure your KOEL Engine is ready with KOEL CARE Extended Warranty, to ensure you get the same KOEL CARE Warranty reassurance that keeps your industrial engine ticking over.

EXTENDED WARRANTY
When your KOEL CARE Standard One Year Warranty runs out, it’s better to be safe than sorry. Make sure your KOEL Engine is ready with KOEL CARE Extended Warranty, to ensure you get the same KOEL CARE Warranty reassurance that keeps your industrial engine ticking over.

KOEL Extended Warranty Salient Features / Benefits
Extended Warranty period:
Covers up to 5000 running hours or 1 additional year with a standard warranty.

Lower your risk of unexpected failure cost beyond standard warranty:
After taking care of your machine for the 1st year, why should you worry about engine health? KOEL Extended Warranty will take care of your worry.

3 labour-free periodic maintenance service checks and unlimited breakdown:
Covers 3 periodic maintenance checks by authorized service dealership under direct monitoring of KOEL, up to 5000 hours and unlimited breakdown

24×7 Helpline for Extended Warranty – Single point contact:
You need not go anywhere else when all your expectations are fulfilled through a one-stop solution at your doorstep.

Service with advanced diagnostic capabilities:
No more worrying about service quality and deliverables. More than 400 KOEL CARE Authorised Service touch-points, with highly skilled KOEL factory-trained and certified engineers, will take care of your engine.

Increased resale value:
If the potential buyer is undecided, the presence of a warranty may just seal the deal. Offering an extended warranty as part of the resale package is a great selling point. Not only does it provide the same protection that was so attractive to you, but it also tells the potential buyer that the engine was most likely well maintained.

* * Only applicable if periodic maintenance was carried out as per KOEL CARE norms through authorized service dealer

For Industrial Equipment Engine only

Spare

KOEL Genuine Spare part is the only economical solution for the repair and service for your Engines.

Kirloskar Genuine Parts

KOEL Genuine Spare part is the only economical solution for the repair and service for your Genset and Engines.

Kirloskar Genuine spares are designed to work optimally to maximize component life and engine performance. KOEL parts are designed to match the individual engine characteristics across the engine range, to fit exactly thereby saving on costly downtime. Our Genuine parts restore optimum power and fuel efficiency and are backed by the Kirloskar Warranty. Economical cost of operation and increase engine life.

Koel Care Oil

KOEL CARE Genuine Oil Super has been specially formulated for Kirloskar-make engines. It maximizes engine performance and also offers extended drain intervals.